"95% of the performance of any organization is attributable to the system you have designed and ONLY 5% is attributable to the individual."
- The 95/5 Rule
In today's constantly changing marketplace, organizations face a choice between slowly dying or embracing profound change. The existing practices of organizations tend to focus on activities that promote slow change. The 95 Method designs service organizations that can adapt easily, build customer trust, rally workers and make more effective, management. Please browse around the site and be sure to visit my blog, links to articles and papers I have written. Tripp Babbitt