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Better Tips for Government IT Outsourcing or Shared Services
Tuesday, November 3, 2009 by
Tripp Babbitt
, 0 Comments
The Harvard Summit on Shared Services: More on the Wrong Way
Tuesday, November 3, 2009 by
Tripp Babbitt
, 0 Comments
6 Things to Learn Before Starting a Government Modernization Initiative
Tuesday, October 27, 2009 by
Tripp Babbitt
, 0 Comments
The Waste of Activity-Based Costing (ABC) in the Service Sector
Monday, October 26, 2009 by
Tripp Babbitt
, 0 Comments
The Great Government Modernization Caper
Monday, October 19, 2009 by
Tripp Babbitt
, 0 Comments
Digging the Financial Hole Deeper – Washington State Shared Services Directive
Sunday, October 11, 2009 by
Tripp Babbitt
, 0 Comments
The Case Against Shared Services
Friday, October 9, 2009 by
Tripp Babbitt
, 1 Comments
Shared Services Faces a One-Man Attack in New Jersey’s Brick Township
Friday, October 9, 2009 by
Tripp Babbitt
, 0 Comments
Dos and Don’ts of a Shared Services Strategy
Thursday, October 1, 2009 by
Tripp Babbitt
, 0 Comments
Innovation without Technology
Thursday, October 1, 2009 by
Tripp Babbitt
, 1 Comments
Cost Reduction Idea: Costs are Not in Transactions . . . They are in the Flow
Thursday, September 24, 2009 by
Tripp Babbitt
, 0 Comments
Frederick Winslow Taylor: The Functional Separation of Work
Thursday, August 6, 2009 by
Tripp Babbitt
, 0 Comments
Public Sector: A War Rages in the UK
Thursday, July 23, 2009 by
Tripp Babbitt
, 2 Comments
Systems Thinking: A Personal Affront?
Friday, June 26, 2009 by
Tripp Babbitt
, 1 Comments
Improving Government in the US
Wednesday, June 24, 2009 by
Tripp Babbitt
, 0 Comments
Call Center Management: Two Ways of Thinking
Tuesday, June 23, 2009 by
Tripp Babbitt
, 7 Comments
Call Center KPIs, Metrics and Measures
Monday, June 22, 2009 by
Tripp Babbitt
, 0 Comments
Service Paradox: Managing Costs Increases Them
Monday, June 15, 2009 by
Tripp Babbitt
, 1 Comments
Wake Up, America!
Monday, May 18, 2009 by
Tripp Babbitt
, 0 Comments
Leadership and Systems Thinking
Thursday, May 14, 2009 by
Tripp Babbitt
, 0 Comments
The Four Horsemen of the Apocalypse: Benchmarking, Outsourcing, Shared Services and Command and Control Thinking
Monday, May 11, 2009 by
Tripp Babbitt
, 2 Comments
Beware of Common Sense
Thursday, April 30, 2009 by
Tripp Babbitt
, 0 Comments
Shared Services, Technology and Outsourcing: State of Colorado can Learn from Mistakes in Indiana
Tuesday, April 21, 2009 by
Tripp Babbitt
, 2 Comments
Dear Secretary Geithner
Wednesday, March 25, 2009 by
Tripp Babbitt
, 0 Comments
It’s the System Stupid
Tuesday, March 10, 2009 by
Tripp Babbitt
, 0 Comments
Failure through Shared Services
Friday, March 6, 2009 by
Tripp Babbitt
, 0 Comments
5 Fundamental Thinking Problems in Service Businesses
Wednesday, March 4, 2009 by
Tripp Babbitt
, 0 Comments
Government Shared Services – A Recipe for Disaster
Tuesday, March 3, 2009 by
Tripp Babbitt
, 0 Comments
Command and Control Assumptions Challenged
Monday, February 23, 2009 by
Tripp Babbitt
, 1 Comments
